When insurance approval comes first
One step, then the next.
Insurance verification & pre-authorization
Can take 7–15 days
- Begin therapy after approval
Insurance processing determines when the next step can happen.
ExpressPAP by Medigy
Ready for therapy?
Get started sooner.
Begin your prescribed sleep therapy while we work through insurance verification and pre-authorization.
Begin therapy in as little as
72hours
After we receive your provider’s referral.
Talk with Medigy about ExpressPAP and your next steps.
An earlier start
Begin therapy while insurance verification and pre-authorization are still underway.
A team handling the details
Medigy continues the insurance work in the background while you start using your device.
An account review after insurance
Once insurance pays in full, we review your account and identify any overpayment.
See the difference
Therapy and insurance can move forward together.
ExpressPAP changes when you get started. Medigy continues the insurance verification and pre-authorization work while you begin therapy.
With ExpressPAP
Work happens in parallelGet started while we handle insurance.
We receive your provider’s referral
You begin therapy
Your device gets you started on your prescribed therapy.
We work with insurance
Verification and pre-authorization continue in the background.
Once insurance pays in full, we review and reconcile your account.
Insurance processing times vary.
After insurance is complete
An account review.
Then your choice.
Once your insurance has paid in full, we reconcile your account to determine whether you’ve paid more than your final patient responsibility.
- 01
Insurance pays in full
We complete the insurance process before reconciling your account.
- 02
We review the balance
We compare payments with your final patient responsibility and identify any overpayment.
- 03
You choose what’s next
If there’s an overpayment, request a refund or keep it as resupply credit.
If you’ve paid more than you owe, you have a choice.
Request a refund
Ask for the confirmed overpayment to be refunded after your account is reconciled.
Open refund request formKeep a resupply credit
Leave the confirmed overpayment on your account as credit for your resupply program.
A refund or credit depends on whether the completed account review shows an overpayment.
Before you get started
A few things to know.
When does the 72-hour timeframe begin?
It starts when Medigy receives the referral from your provider. ExpressPAP can get you on therapy in as little as 72 hours from that point.
Does Medigy still work with my insurance?
Yes. Insurance verification and pre-authorization continue in the background while you begin therapy.
When can I request a refund?
After insurance has paid in full and we have reconciled your account. If the review confirms an overpayment, you can request a refund or keep it as credit for resupply. Use the ExpressPAP request form to request a refund or check your account status.
Let’s talk about getting you started.
Send us a message and mention ExpressPAP. Our team will walk you through getting started and coordinating your provider’s referral.