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Medigy

Privacy

Medigy and your Privacy

At Medigy protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information, including information used for SMS (text message) communications.

We May Collect

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Date of birth
  • Insurance and billing information
  • Information related to your medical equipment or services

This Information Is Collected When You

  • Become a patient or referral
  • Complete forms on our website
  • Communicate with us by phone, email, or text message
  • Use our services

We Use Your Information To

  • Provide medical equipment and related services
  • Communicate with you regarding appointments, deliveries, resupply reminders, billing, and account notifications
  • Respond to inquiries and support requests
  • Comply with legal, regulatory, and insurance requirements

What We Don’t Do

  • We do not sell, rent, or trade your personal information to third parties for marketing or promotional purposes.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.
  • We do not use your personal or mobile information for unrelated advertising.
  • We do not collect more information than is reasonably necessary to provide our services.
  • We do not override opt-out requests—when you opt out, communication stops immediately.

All data collected is used solely to support patient care, service delivery, billing, and legally required operations, in compliance with applicable federal and state regulations. When you receive a text from us you can "Reply HELP for help & Reply STOP to cancel" Message and data rates may apply, message frequency varies.