Program description. Medigy LLC sends transactional text messages to patients and callers who request them. Messages confirm that a message left with our after-hours line was received, tell you when our team will follow up, and may include a link to Medigy's patient support page. We do not send marketing or promotional text messages.
How you opt in. Consent is collected verbally during a phone call with Medigy. Our after-hours assistant asks whether you would like a text confirming we received your message. A text is sent only if you say yes, and only to the callback number you provide on that call. You may also text START, YES, or UNSTOP to resume messages after opting out.
Message frequency. Message frequency varies. Most recipients receive a single message per request.
Cost. Message and data rates may apply. Medigy does not charge for text messages.
How to opt out. Reply STOP to any message from Medigy to stop receiving texts. You will receive one confirmation message and no further texts unless you opt in again.
How to get help. Reply HELP to any message, call us at (817) 379-6334, or email customerservice@medigyllc.com.
Carriers. Carriers are not liable for delayed or undelivered messages.
Privacy. Mobile information is never shared with third parties or affiliates for marketing purposes. See our Privacy Policy at medigyllc.com/privacy.
Contact. Medigy LLC, 1822 N Sylvania Ave, Fort Worth, TX 76111.