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Medigy

ReSupply

Ongoing Care

Ongoing Care Team

“Every patient knows that their health is a priority for us.”

Our supply team is focused on making sure that every patient knows that their health is a priority for us. We are dedicated to providing continuous care to our patients to ensure that they always have the right equipment each and every night.

We are here to respond to inquiries, lend advice, and present multiple supply alternatives to ensure you have successful outcomes in your Ongoing Care .

-Ongoing Care Team

Medigy ReSupply Program

Starting May 19 2025 we are upgrading our resupply platform to our own Medigy ReSupply Program (MRP). This new program will simplify orders , provide more clarity when item's are backordered and highlight new mask offerings. All of this will be offered without the need to download an app.

If you have previously used our SNAP ReSupply program you will automatically be transferred to the new MRP. If you any questions with the migration of your account, please use our online contact form to let us know of any concerns.

Download our cleaning and replacement guide

Sleep Apnea Trivia

Did you know?

Prior to the 1980s the only effective treatment for sleep apnea was a tracheostomy

That the symptoms of sleep apnea increase with age and weight changes.

In the movie "Wine Country" Amy Poehler uses her real life CPAP device

The first mention of sleep apnea in the medical journals was as recent as 1965

Colin Sullivan invented the first CPAP device and tested it for the first time 40 years ago.

Replacement Intervals

Recommended ReSupply Schedule

every 6 months

Masks

Masks should be replaced every 6 months . Elasticity, plastic wear & tear and leaks start to appear at month 6.

every 6 months

Headgear

Headgear should be replaced every 6 months to avoid leaks from stretched out straps. A comfortable fit is essential for long term success.

every 2 weeks

Cushion

Some cushions should be replaced every 2 weeks to avoid sores, air leakage and overall pressure discomfort and non-compliance.

every 3 months

Tubing

Tubing should be replaced every 3 months . Mineral deposits, leaks and overall buildup can affect the quality and efficacy of your sleep therapy pressure.

every 6 months

Chamber

Water chambers should be replaced every 6 months . Mineral deposits can build up overtime even with regular cleaning and maintenance.

every 2 weeks

Filter

Filters should be replaced every 2 weeks . Even with regular rising and washing, the foam material is designed for maximum filtration but short life .

Contact the Ongoing Care Team