Support

CPAP/BiPAP Warranty Request

Warranty covers manufacturer defects in the device only. Masks, tubing, water chambers, filters, and damage from accidents or wear are not covered. For an AirMini, a sanitizer, or another item you paid for yourself, use the Product Warranty form instead.

Patient Information

First name *

Last name *

Date of birth *

Phone number *

By providing your number, you agree Medigy may call or text you about your request. Message and data rates may apply.

Email address *

Device Information

Device brand *

Device model *

Serial number *

Date device was received *

Enter a date, or "Unknown" if you're not sure.

Issue Details

What issue are you experiencing? *

Describe the issue *

Troubleshooting

Usage & Condition

Has the device been dropped or damaged? *

Has the device been exposed to water? *

Photos

Upload photos of your device *

Include the full device and the serial number label.

Acknowledgement

I understand this is a warranty request and additional information may be required before replacement or repair is approved *

I understand the manufacturer can take 7–10 business days to respond to a warranty (RMA) claim, and Medigy cannot ship a replacement until the manufacturer responds *

Your information is sent securely to Medigy and used only to process this request. Questions? Contact us.