Sources checked October 18, 2026
Contact Medigy about your device or supplies
For setup, supplies, mask fitting, or a device problem, have your device model and mask name ready. Describe what happens and when it started. The Patient Support Center has forms for exchanges, warranty requests, and other service needs.
Contact your prescribing clinician about treatment
Ask for a review if symptoms continue, therapy feels difficult to tolerate, or you have questions about prescribed settings. A change in your health may also affect your treatment needs.
Prepare a useful description
- What device and mask do you use?
- What interrupts your sleep, and how often?
- What have you already checked?
- What would you like help understanding?
Sources & manufacturer resources
General education from Medigy. This guide does not replace your clinician’s advice or the instructions for your device and mask. Ask your clinician before changing prescribed therapy settings.